Sales Support
Sales Support - Sales Support

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Human Resources
Contract Type
Full Time
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Company Profile

Sales Support

Job title:
Sales Support

Requirements & Summary
Company Details

Company: Oceaneering
Skills: Sales
Education: Bachelors/3-5 yr Degree
Location: Broussard, Louisiana, United States

Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Position Summary This position is dedicated to sales support of the C-Nav service line, providing support to account management functions and commercial customer support. Duties & Responsibilities ESSENTIAL Processing of customer purchase orders in line with C-Nav and Oceaneering commercial process using CRM, ERP and C-Nav specific business systems. Coordination of sales order fulfilment with relevant stock/logistics locations and keeping customer advised of progress. Working with commercial and finance/credit functions to ensure that customer accounts are created and maintained accurately and that invoices are raised in a timely manner. Coordination of due diligence/trade compliance check processes with contracts/legal functions. Function as next-best point-of contact in the absence of primary sales representative in the event primary is on vacation or traveling. Provides relevant information to account management personnel regarding customized integrated systems by liaising with Commercial department to assist in generating complex quotes in an expedient fashion. Generate custom reports from ERP/PowerBI and associated business systems to identify accounts that require attention. Assist with customer agreements, client stated terms and conditions, service expectations, referrals, and invoicing procedures. Assist traveling account managers with a multitude of requests. Assist sales by prospecting targeted areas for prospective business contacts, initiating contact through phone and email and coordinating sales visits for the sales team. Assist in keeping CRM up to date with entry of Company and Contact information from Conferences and Trade Shows, supporting the account management team in generating sales follow-up plans. Participate in trade show events with scheduled booth attendance, networking events, client introductions, meetings and timely follow up after the conference from inquiring and interested contacts. NON-ESSENTIAL Maintain accurate and up to date records of client interactions, contracts, shipping and support issues. Assist account management team in identifying and preparing up-to-date client catalog replete with current contacts for marketing materials. Stay up to date by reading industry publications, viewing websites of intended sales visits for News-worthy events to pass along to account managers and maintain an edge on industry and competitive trends. Qualifications REQUIRED Significant operations and sales experience or demonstrates the equivalent skill level and knowledge to perform the required duties. Proficient with Microsoft Office packages including Excel, Outlook, Teams, Word and Dynamics CRM. Excellent written and verbal communication skills. Must possess comprehensive knowledge of operating policies and procedures. Must be able to audit the flow of data to ensure reliability, develop checkpoints and control the reliability of company data. Able to understand, administer and maintain the policy and procedures manual, issue periodic statistical reports of a general and/or specialized nature. Ability to complete work assignments and proposals in an allotted time period and deal with problems as they arise. Able to operate necessary IT equipment. Knowledge of all duties assigned to area operations employees. Ability to learn and retain product specific information as it pertains to the position. A self-motivated individual who adapts quickly with today's virtual knowledge, self-disciplined with a work schedule remotely from home and/or another designated geographic area as needed. DESIRED Considerable experience in the industry or in a related area. Bachelor's degree or equivalent education and experience. Proven sales support experience. Outstanding customer service skills and professional judgment. Previous marketing, sales, or customer service experience. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS Excellent verbal, written and telephone skills supported by strong interpersonal skills and ability to work within a team structure. Strong desire to work towards high and distant goals. Possess a positive and optimistic attitude. Additional Information This position is 80% remote work and 20% travelling to an Oceaneering facility as needed. Schedules are determined by the hiring manager based on business need. Equal Opportunity Employer All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or other non-merit factors.

Oceaneering pushes the frontiers of deep water, space and motion entertainment environments to execute with new, leading-edge connections to solve tomorrow’s challenges, today.
As the trusted subsea connection specialist, our experience combined with the depth and breadth of our portfolio of technologies allows us to engineer solutions for the most complex subsea challenges. From routine to extreme, our integrated products, services, and innovative solutions safely de-risk operational systems, increase reliability, and enable a lower total cost of ownership.
We are connecting what’s needed with what’s next as the world’s largest ROV operator and the leading ROV provider to the oil and gas industry with over 300 systems operating worldwide. With our safety-focused and innovative approach, we responsively and decisively react to subsea challenges while providing solutions swiftly and efficiently.


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Location category:
Broussard, Louisiana, United States Broussard, Louisiana, United States

Human Resources

Full Time

Application method:
candidate to apply via our website

This Job Expired

Published On 14-12-2022