eCommerce Manager

Requirements & Summary




Company: SUEZ
Skills: Project Management, Logistics Management
Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Location: Feasterville-Trevose, Pennsylvania, United States





This position can be based anywhere in North America! #remoteworkOur Water Technologies & Solutions (WTS) division is on the move and we're looking for an eCommerce expert to lead our efforts around digital commerce. The goal is to promote digital customer adoption by leading strategy around platform development and scaling while implementing value added features. Specifically, this role will use information from our ERP system, currently SAP, to create a best-in-class eCommerce platform that houses more than 20,000 products, an expansive document library, and generates over $30mm in annual revenue. This is a functional managmement role where you will be the internal expert and stakeholder for our eCommerce platform strategy and tactial implementation. The prioritized features include order tracking, role-based registration, freight estimation, and credit card payment processing. This role has global scope and partnership with a wide variety of business functions. It's a high-profile position with excellent growth opportunity for someone with the right blend of technical understanding and strategic thought leadership in the eCommerce space. If you like the idea of doing important work with a company that's doing big things to create a cleaner, more sustainable world for us all, here's more! Key ResponsibilitiesBe the global functional owner of the ecommerce strategy for WTS. This includes owning the entire user experience of the SUEZ eStore and SFDC ReorderDrive growth in the percentage of digital orders placed and reduce user friction - we're striving for a smooth, easy to navigate process that reduces or eliminates the need for manual interventionsDesign and implement training programs to promote adoption Collaborate with eStore stakeholders in Supply Chain (Customer Care, Operations, and Logistics), IT, Digital, Sales, Communications, and the P&Ls. Monitor, track, and regularly communicate performance metrics related to digital orders and user VOCProvide ongoing support/input into broader digital strategy roadmap for SWTSCore Requirements:Bachelor's degree from an accredited institution5+ years of work experience (digital, order management, logistics, and/or IT) including large-scale ERP experience Other Useful Skills & Abilities:Project Management experience completing high dollar and high complexity implementations; especially experience with Agile Projects ManagementAn understanding of Order to Cash processes including order entry, date management, invoice creation and delivery, and paymentExperience working with a global team, especially as related to digital tools and rolloutsAbility to experiment with new technologies, quickly assess strengths and weaknesses, and direct pilot programs to measure effectivenessExcellent communication and presentation skillsExperience with IT platforms including Cloudcraze, SFDC, SAP, and/or JIRAWe're an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!Please enable JavaScriptScreen readers cannot read the following searchable map.Follow this link to reach our Job Search page to search for available jobs in a more accessible format. Nearest Major Market: Philadelphia



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Feasterville-Trevose, Pennsylvania, United States Feasterville-Trevose, Pennsylvania, United States

Human Resources

Full Time

candidate to apply via our website

Published On 20-08-2022